Announcements

Dear Seller,

Your feedback is valuable to us. To help us create a better experience for you, kindly leave a feedback on - https://www.ebayglobalshipping.com/seller-feedback.

Regards,

Team eBay Global Shipping.

Dear Seller,

Greetings from eBay!!!

This is with regards to the Aramex pick up model. Going forward, it’s imperative to have an updated Pick up address & Seller Contact details while booking shipments through the eBay Global Shipping Portal as currently, we are receiving few cases where our Pick up partner is not in a position to contact the seller which is leading to missing/Delayed pick up. We request you to kindly update the below details for a smooth transition of pickups -

1. Complete Pick up Address (Including Landmark & Pin codes)
2. Contact name & Contact Number (For Mobile – complete 10 digits number & for land line complete 13 number e.g. - +9122448800000)

Please note there should be at least 02 hours gap from the Booking till the actual pick up timings, this is critical because the Pickup team will action pick up within one hour from the time of Booking unless they don’t mention pickup time in particular.

Thank You for your support and cooperation.

Regards,

Team eBay Global Shipping.

Dear Seller

Greetings from eBay!

It has been a great journey so far and we believe it will only get better in the coming years. We want to take this opportunity to thank each one of you for your wholehearted support and confidence that you have placed in our Global Shipping Program.  

We wish to inform you that effective March 1st, 2019, our logistics partners will raise their prices by an average rate as mentioned below:

Please note due to operational reasons DHL Packet International – Economy service under DHL eCommerce will be discontinued after 31^st March 2019.

For a detailed revised price list, please click on the LSP T&C page in the eBay Global Shipping site: https://www.ebayglobalshipping.com/tnc-pricing 

For any queries or clarification, feel free to write to us or contact your eBay account support.

Thank you,

eBay Global Shipping Team.

Dear Seller,

Please be informed that effective from 31^st Jan’2019, the following changes will be applied on the shipping platform www.ebayglobalshipping.com

        1. The Auto AWB sync will be applied on all the Shipments booked through eBay Global Shipping.

As per the current process on www.ebayglobalshipping.com, once an eBay sold order is booked for shipment and the AWB is generated, sellers have the option to update the details of the AWB either manually or through the Auto update function on their eBay account.

Kindly note that applying the mandate of automating the AWB update on your eBay account will help eliminate typo errors and will also help save the time taken to do the manual update on several orders at one time.

2. Buyer info edit option will no longer be available on the shipping platform.

The checkout address of the buyer on the eBay site where the transaction was completed will be applicable when booking the shipment on the Shipping Platform.

For any further clarifications, feel free to contact your eBay Account Manager or team eBayglobalshipping: Shalini Sebastian: shasebastian@ebay.com, Pritish Raut: priraut@ebay.com 

Thanks, 
eBay Global Shipping

Dear Sellers,

We are delighted to announce the Introduction of CSB V for eCommerce shipments effective 06^th December’2018 through the Logistic Service Provider – DHL eCommerce India Pvt Ltd.

A Brief update on the CSB V

The Customs Board (CBEC) has issued a notification in August 03, 2018 which states that commercial shipments < INR 5, 00,000 is allowed through courier mode, using CSB V shipping bill.

Key Features:

• CSB-V mandates provision of GST details, IEC & HSN Code.
• Commercial exports using CSB-V are allowed from customs airports at Mumbai, Delhi, Chennai, Calcutta, Bangalore, Hyderabad, Ahmedabad, Jaipur, Trivandrum, Cochin, Coimbatore, Calicut, Tiruchirappalli and land customs stations other than at Gojadanga and Petrapole in West Bengal.
• Shipments going under CSB V, can avail of MEIS benefits if they fall under the eligible category i.e. shipments of value up to INR 5,00,000 and involving transaction in foreign exchange.

Benefits:

• Smooth Custom Clearance
• GST Compliance
• MEIS Claim
• Less Paperwork.

The key features and the benefits are subject to applicable laws of India including Courier Imports and Exports (Clearance) Regulations, 1998, Central Goods and Services Tax Act, 2017 and the relevant rules, regulations and state legislation on Goods and Services Tax.

Further information on CSB V please follow the Link https://www.ebayglobalshipping.com/about-csb-v

For queries feel free to contact your eBay Account Manager or the eBay Global Shipping Team: Shalini Sebastian: shasebastian@ebay.com, Pritish Raut: priraut@ebay.com and Carolyn Chalissary: cchalissary@ebay.com.

Regards,

Team eBay Global Shipping

Dear Sellers,

We are delighted to announce the Introduction of CSB V for eCommerce shipments effective 13^th November’2018 through the Logistic Service Provider – FedEx Express Pvt Ltd.

A Brief update on the CSB V

The Customs Board (CBEC) has issued a notification on August 03, 2018 which states that commercial shipments < INR 5, 00,000 is allowed through courier mode, using CSB V shipping bill.

Key Features:

• CSB-V mandates provision of GST details, IEC & HSN Code.
• Commercial exports using CSB-V are allowed from customs airports at Mumbai, Delhi, Chennai, Calcutta, Bangalore, Hyderabad, Ahmedabad, Jaipur, Trivandrum, Cochin, Coimbatore, Calicut, Tiruchirappalli and land customs stations other than at Gojadanga and Petrapole in West Bengal.
• Shipments going under CSB V can avail of MEIS benefits if they fall under the eligible category i.e. shipments of value up to INR 5,00,000 and involving transaction in foreign exchange.

Benefits:

• Smooth Custom Clearance
• GST Compliance
• MEIS Claim
• Less Paperwork.

The key features and the benefits are subject to applicable laws of India including Courier Imports and Exports (Clearance) Regulations, 1998, Central Goods and Services Tax Act, 2017 and the relevant rules, regulations and state legislation on Goods and Services Tax.

Further information on CSB V please follow the Link https://www.ebayglobalshipping.com/about-csb-v

For queries feel free to contact your eBay Account Manager or the eBay global shipping Team: Shalini Sebastian: shasebastian@ebay.com, Pritish Raut: priraut@ebay.com and Carolyn Chalissary:cchalissary@ebay.com.

Regards,

Team eBay Global Shipping

Dear Sellers,

Please be informed that effective from Friday 12’Oct’18, the shipping platform www.ebayglobaldelivery.com will be deactivated.

Your accounts from the existing shipping platform will be automatically moved to the www.ebayglobalshipping.com platform. All processes for shipping will continue to be the same.

For any queries feel free to contact your eBay Account Manager or team eBayglobalshipping: Shalini Sebastian: shasebastian@ebay.com, Pritish Raut: priraut@ebay.com and Carolyn Chalissary: cchalissary@ebay.com.

Thanks,
eBay Global Shipping