Announcements | eBay Global Shipping

Announcements

DDP (Delivered Duty Paid) services via Shiprocket X will be available for EU Countries Posted Copy link

Dear Seller,

Greetings from eBay Global Shipping Team!

We are pleased to inform you that DDP (Delivered Duty Paid) services for EU-bound shipments with a declared value below €150 via Shiprocket will be available on EGS effective 8 August 2026 covering below countries ensuring compliance with the latest EU import regulations :

SRX Premium Pro : Austria, Belgium, Bulgaria, Czech Republic (Czechia), Germany, Denmark, Estonia, Spain, Finland, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia      Netherlands, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia

SRX Economy : Belgium, Estonia, Finland, France, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Spain

Thank you for your patience and continued support. Should you require any assistance, please contact the eBay Global Shipping team by raising a ticket through the Resolution Center.


Best regards,
eBay Global Shipping Team

test nitification Posted Copy link

Test notification

SRX Freight Surcharge: Increased surcharges to US lane effective March 17 th ,2026 Posted Copy link

Dear Seller,

To ensure continued and seamless operations, Shiprocket X has increased their
surcharge to US lane effective 17 th March 2026.

For detailed information regarding the applicable surcharge, please refer to the link below:

https://www.ebayglobalshipping.com/tnc/Shiprocket_Services_TnC

Should you require any further clarification, please feel free to contact the eBay Global Shipping Team.


 Thanks and Regards 
ebay Global Shipping Team

LEXSHIP Freight Surcharge: Increased surcharges to UK lane effective March 16 th ,2026 Posted Copy link

Dear Seller,

 

To ensure continued and seamless operations, LEXSHIP has increased their surcharge
to UK lane effective 16 th March 2026.

For detailed information regarding the applicable surcharge, please refer to the link
below:
https://www.ebayglobalshipping.com/tnc/Lex_Services_Tnc

Should you require any further clarification, please feel free to contact the eBay Global Shipping Team.


 Thanks and Regards 
ebay Global Shipping Team

SRX Freight Surcharge: Increased surcharges to UK lane effective March 16 th ,2026 Posted Copy link

Dear Seller,

To ensure continued and seamless operations, Shiprocket X has increased their
surcharge to UK lane effective 16 th March 2026.

For detailed information regarding the applicable surcharge, please refer to the link below:

https://www.ebayglobalshipping.com/tnc/Shiprocket_Services_TnC

Should you require any further clarification, please feel free to contact the eBay Global
Shipping Team.


 Thanks and Regards 
ebay Global Shipping Team

Billing uploaded 28th Feb 2026 Posted Copy link

Dear Seller,

 

 

Greetings from ebay Global Shipping Team!

 

 

Please be informed that the invoice pertaining to shipping fees of 28th Feb 2026 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 10-Mar-2026. The amount might be charged to your eBay account in next 2-6 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

 

Regards,

eBay Global Shipping Team

 
SRX Freight Surcharge: Updated for all the lanes effective March 12 th ,2026 Posted Copy link

Dear Seller,

To ensure continued and seamless operations, Shiprocket X has updated their lane
wise surcharge effective 12 th March 2026.

For detailed information regarding the applicable surcharge, please refer to the link
below:
https://www.ebayglobalshipping.com/tnc/Shiprocket_Services_TnC

Should you require any further clarification, please feel free to contact the eBay Global Shipping Team.
 

Thanks and Regards 
ebay Global Shipping Team

Introduction of Freight Surcharge by Shiprocet X to Rest of the World Posted Copy link

Dear Seller,

To ensure continued and seamless operations, Shiprocket will be implementing a
temporary freight surcharge on shipments designed for all the lanes. This will be in line
with the peak surcharges applied earlier for lanes - United States, United Kingdom, and
Canada which were effective 7 March 2026.

For detailed information regarding the applicable surcharge, please refer to the link below:
https://www.ebayglobalshipping.com/tnc/Shiprocket_Services_TnC

Should you require any further clarification, please feel free to contact the eBay Global
Shipping Team.


Thanks and Regards 
ebay Global Shipping Team

Temporary Freight Surcharge Notification – Effective 10 March 2026 Posted Copy link

Dear Seller,

We would like to inform you that the recent escalation of geopolitical tensions in the Middle East has led to an unprecedented situation, resulting in a significant increase in global freight costs across major shipping lanes.

To ensure continued and seamless operations, LEXSHIP will be implementing a temporary freight surcharge on shipments destined for the United Kingdom effective 10th March 2026.

For detailed information regarding the applicable surcharge, please refer to the link below:
https://www.ebayglobalshipping.com/tnc/Lex_Services_Tnc

Should you require any further clarification, please feel free to contact the eBay Global Shipping Team.


 

 Thanks & Regards 

ebay Global Shipping Team  

Temporary Freight Surcharge Notification – Effective 7 March 2026 Posted Copy link

Dear Seller,


We would like to inform you that the recent escalation of geopolitical tensions in the Middle
East has led to an unprecedented situation, resulting in a significant increase in global freight
costs across major shipping lanes.


To ensure continued and seamless operations, Shiprocket will be implementing a temporary
freight surcharge on shipments destined for the United States, United Kingdom, and
Canada, effective 7 March 2026.


For detailed information regarding the applicable surcharge, please refer to the link below:
https://www.ebayglobalshipping.com/tnc/Shiprocket_Services_TnC


Should you require any further clarification, please feel free to contact the eBay Global
Shipping Team.

 Thanks and Regards 
ebay Global Shipping Team

Implementation of Temporary Freight Surcharge by FedEx Posted Copy link

Dear Seller


Due to ongoing geopolitical disruptions impacting international transportation routes, global
freight markets are experiencing unprecedented cost increases across major shipping lanes.


To continue delivering reliable and high-quality service, FedEx will implement a Demand
Surcharge on all international parcel and freight shipments originating from India and
destined for the United States, Canada, Europe, APAC, and the Rest of the World.


The table below outlines the applicable Demand Surcharge (DS), effective 9 March 2026,
until further notice.


Export: Surcharge Amount (INR per Kg)

fedex

For any further clarification, please contact the eBay Global Shipping Team.

Thanks and Regards,
eBay Global Shipping Team

Aramex Service Dispruption Update: Posted Copy link

Cyprus- Weather Issue.

Australia (Queensland Region)- Flood in in Mackay, Townsville, and Cairns.

USA –Severe Weather (snow, low visibility, thunderstorms)

Canada – Severe Winter Weather

Middle East- Due to current situation in the ME, please expect delay in connection and the last mile deliveries.

 

— eBay Global Shipping Team

 
Service Advisory: Shiprocket X – Airspace Closure Impacting Shipments Posted Copy link

As communicated by Shiprocket X, due to the current geopolitical situation, commercial flight operations to several Middle East countries, including Bangladesh, are temporarily suspended. As a result, shipments to these destinations are currently impacted.

Sellers are advised to:

  • Expect transit delays for affected shipments
  • Proactively inform buyers about potential delays

We are actively monitoring updates from Shiprocket X and will share further information as it becomes available.

 

Airspace closure regarding news update link

 

— eBay Global Shipping Team

 

Thanks & Regards,

Billing uploaded 15th Feb 2026 Posted Copy link

Dear Seller,

 

Greetings from ebay Global Shipping Team!

 Please be informed that the invoice pertaining to shipping fees of 15th Feb 2026 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience.

 In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

 

Regards,

eBay Global Shipping Team

Service Update from FedEx : Middle East Airspace Disruptions Posted Copy link

Due to ongoing airspace restrictions in parts of the Middle East, international flight operations are currently disrupted.

Temporary Service Suspension

Pickup and delivery services in the markets listed below are suspended until further notice

Bahrain, Kuwait, Iraq, Qatar, United Arab Emirates

Potential Transit Delays

Extended transit times may impact shipments to/from:

Bangladesh, Djibouti, Egypt, Ethiopia, Jordan, Kenya, Kyrgyzstan, Lebanon, Maldives, Mauritius, Nepal, Nigeria, Oman, Pakistan, Seychelles, South Africa, Sri Lanka, Tanzania, Tunisia, Uganda, Uzbekistan, Zambia, and Zimbabwe.

Sellers with open orders to these markets should proactively manage buyer expectations where necessary.

We are closely monitoring the situation and will provide updates as services resume.

 

— eBay Global Shipping Team

Launch of new service “SRX Economy” and annual GRI by SRX effective Mar 4 th Posted Copy link

Dear Seller,


This is to keep you informed that SRX is launching new service, “SRX Economy” across
51 countries.

1. To USA, the pricing is more economic than SRX Premium service by ~13% on an
    average till 500 gm and commits 12-15 working days


2. To UK, the pricing is more economic than SRX Economy Pro service by ~6% on
    an average till 500 gm and commits 8-10 working days


3. In other lanes SRX Economy is economic by an average of ~24% when
   compared to SRX Economy Pro service


4. This would be classified as “Economy” service in EGS and has zero liability coverage.

 

Also, for 2026, SRX has proposed an annual general price revision. While the price increase
proposed varies across the lanes, on average it is ~6.5%. Kindly find brief insights for few lanes
for your reference:

 

1. US rates of SRX DDP are decreased by an average of 7%, SRX Premium are
    decreased by 3% and SRX Premium Pro by 2% till 500 gm


2. UK rates of SRX Economy service are increased by an average of 19%.


3. SRX Economy Pro rates (Excluding UK) are increased by an average of 13%

Kindly note that these are going to be implemented tentatively on March 4 th and is going to impact on the rates against all the lanes for all weight slabs.        

 
The detailed pricing will be shortly available on https://www.ebayglobalshipping.com/tnc/Shiprocket_Services_TnC in the eBay   Global shipping site. 


In case of any further queries, kindly contact eBay Global Shipping Team.

 


Thanks &Regards
ebay Global Shipping Team

Billing upload 31st Jan 2026 Posted Copy link

Dear Seller,

 

 

Greetings from ebay Global Shipping Team!

 

 

Please be informed that the invoice pertaining to shipping fees of 31st Jan 2026 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 10-Feb-2026. The amount might be charged to your eBay account in next 2-6 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

 

Regards,

eBay Global Shipping Team

Annual General Price revision by Aramex effective Feb 7th Posted Copy link

Dear Seller,

 

This is to keep you informed that, for 2026, Aramex has proposed an annual general price revision to EGS users. As per the GRI,

1. GPX rates for the UK decreased by an average of 11% till 1kg

2. EPX to US rates decreased by an average of 5% till 1kg. However, this service will only be activate post activate of DDP mode.

3. Rates to remaining lanes and weight slabs are increased by 7%

 

Kindly note that this is going to be implemented effective Feb 7th and is going to impact on the rates against all the lanes for all weight slabs.

The detailed pricing will be shortly available on https://www.ebayglobalshipping.com/tnc/aramex_Services_TnC in the eBay Global shipping site. 

In case of any further queries, kindly contact eBay Global Shipping Team.

 

Thanks & Regards

ebay Global Shipping Team

Billing upload 15th Jan 2026 Posted Copy link

Dear Seller,

 

 

Greetings from ebay Global Shipping Team!

 

 

Please be informed that the invoice pertaining to shipping fees of 15th Jan 2026 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 23rd Jan 2026. The amount might be charged to your eBay account in next 2-6 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

 

Regards,

eBay Global Shipping Team

Annual General Price Increase by DHL effective Jan 31 st 2026 Posted Copy link

Dear Seller,


This is to keep you informed that, for 2026, DHL has proposed an annual general price revision of ~9% to EGS users. Kindly note that this is going to be implemented effective Jan 31 st and is going to increase the rates against all the lanes for all weight slabs.
The detailed pricing will be shortly available on https://www.ebayglobalshipping.com/tnc/DHL_Services_TnC in the eBay Global shipping site.


In case of any further queries, kindly contact eBay Global Shipping Team.


Thanks & Regards
eBay Global Shipping Team

Annual General Price Increase by DHL effective Jan 25 th Posted Copy link

Dear Seller,

 

            This is to keep you informed that, for 2026, DHL has proposed an annual general price revision of ~9% to EGS users. Kindly note that this is going to be implemented effective Jan 25th and is going to increase the rates against all the lanes for all weight slabs.


         The detailed pricing will be shortly available on https://www.ebayglobalshipping.com/tnc/DHL_Services_TnC in the eBay Global shipping site. In case of any further queries, kindly contact eBay Global Shipping Team.


Thanks & Regards
eBay Global Shipping Team

Ancillary charges by FedEx against DDP shipments Posted Copy link

Dear Seller, 

This is to keep you informed that for DDP shipments destined to USA, where the line items are 

more than 3, FedEx charges additional charges mentioned below. This will also be applicable if a single 

line item contains 3 or more sub-components or 3 or more different materials belonging to different HS codes   

notification

You can refer to similar charges that are applicable in different cases in this link - 

https://www.fedex.com/en-in/ancillary-clearance-service.html

 

Thanks & Regards 

ebay Global Shipping Team  

Billing upload 31st December 2025 Posted Copy link

Dear Seller,

 

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 31st Dec 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 26th Dec 2025. The amount might be charged to your eBay account in next 2-6 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

 

Regards,

eBay Global Shipping Team

Billing upload 15th December 2025 Posted Copy link

Dear Seller,

 

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th Dec 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 12th Dec 2025. The amount might be charged to your eBay account in next 2-6 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

 

Regards,

eBay Global Shipping Team

Billing upload & Notification 30th Nov 2025 Posted Copy link

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 30th Nov 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 01st Dec 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

Regards,

eBay Global Shipping Team

 

Price reduction by FedEx to AU lane effective 4th December Posted Copy link

Dear Seller, 

We are glad to inform you that FedEx has reduced their pricing to Australia for EGS users by an 

average of 26%. Kindly note that these price changes will be effective from 4th December. 

While we are giving the revised prices of few of the weight slabs below, the complete rate chart 

will be shortly available in https://www.ebayglobalshipping.com/tnc/Fedex_Services_TnC

fedex price revision

Thanks & Regards 

ebay Global Shipping Team  

New US Shipping Options Now Available! Posted Copy link

Dear Seller, 

 

We are glad to inform you that we have launched SRX DDP and SRX Economy Lite DDP — 

two all-inclusive, duty-paid shipping services for USA orders. 

What’s New? 

All-inclusive pricing (no extra duties later) 

End-to-end tracking 

Fast delivery: 10–12 days (DDP) & 12–15 days (Economy Lite) 

FDA-friendly for select categories (Economy Lite only) 

Liability Coverage is Minimum of INR 1000 or 50% of invoice value for SRX DDP and none 

for SRX Economy Lite 

Dead weight will be considered if (dead weight <= 0.4kg) and (volumetric weight <= 1.3kg)  

Why Use It?

A simpler, predictable, and more cost-effective shipping experience for your US buyers. 

Kindly find the rates of the starting slabs of the services below for your reference. You can find complete 

pricing and HSN code level availability of the service here in Carrier TnCs.  

 

Min Weight

Max Weight

SRX DDP

SRX Economy Lite DDP

0

50

604

423

51

100

632

479

101

150

752

552

151

200

779

608

201

250

911

680

451

500

1176

1018

901

1000

1643

1718

 

For questions, contact your Account Manager or eBay Global Shipping Team. 

 

Thanks & Regards 

ebay Global Shipping Team  

Billing upload & Notification 31st Oct 2025 Posted Copy link

Dear Seller,

 

Greetings from ebay Global Shipping Team!

 

Please be informed that the invoice pertaining to shipping fees of 31st Oct 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 19th Nov 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

Regards,

eBay Global Shipping Team

 

Introduction of Dimensional surcharges by ShiprocketX to US Posted Copy link

Dear Sellers, 

This is to keep you informed that ShiprocketX (SRX) has introduced dimensional surcharges on 

shipments to USA. Kindly find the details of the same below. Please note that these charges are 

applicable against all the services of SRX destined to USA. 

    1.If length (longer side) > 52.5 cm then INR 720 per shipment 

    2.If breadth > 42.5 cm then INR 720 per shipment 

    3.If width > 42.5 cm then INR 720 per shipment 

    4.If Volume > 2 cubic feet then INR 135 per shipment will be applicable 

    5.If dead weight > 13kg or any side > 75 cm then shipments are not allowed through 

     service and in case carried, a non-compliance fee of additional INR 4,500 will be 

     applicable per shipment. 

Kindly note that all of these charges will be applicable on cumulative basis i.e. for example if a 

product is 70*70*70 in dimensions and 15 kg in dead weight, then all the five charges (INR 

6795) will be applicable.  

In case of any queries kindly contact ebay global shipping team. 

 

Thanks & Regards 

eBay Global Shipping team 

Price revision by SRX Economy Pro services effective 17th November Posted Copy link

Dear Seller, 

This is to inform you that, ShiprocketX has revised their pricing of “SRX Economy Pro” 

services to AU, DE, ES, FR, IT, JP, NL. Kindly note that this change will be effective on EGS from 17th 

November.   

While the price changes are done across all the weight slabs, kindly find lane wise average price 

increase across these lanes in 0 to 500 gm weight slabs. 

t

Detailed pricing will be uploaded shortly on 

https://www.ebayglobalshipping.com/tnc/Shiprocket_Services_TnC 

In case of any further queries, kindly contact eBay Global Shipping Team. 

 

Thanks & Regards 

ebay Global Shipping Team  

Billing upload 15th October 2025 Posted Copy link

Dear Seller,

 

 Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th Oct 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 29th Oct 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

 

Regards,

eBay Global Shipping Team

Price revision by SRX Premium and Premium Pro services effective 27th October Posted Copy link

Dear Seller, 

 

This is to inform you that, due to recent clearance related changes in USA and peak surcharges, 

ShiprocketX has revised their pricing of “SRX Premium” and “SRX Premium Pro” services to US. 

Post this price change 

1.SRX Premium rates to US will be increased by 3% w.r.t existing rates 

2.Similarly, SRX Premium Pro rates to US will be increased by 34% 

 

Kindly note that this change will be effective on EGS from 27th October.  In case of any further queries, 

kindly contact eBay Global Shipping Team. 

 

Thanks & Regards 

ebay Global Shipping Team  

Price revision of SRX Premium service to US effective 18th October Posted Copy link

Dear Seller,

 

 This is to inform you that, due to recent Duty De Minimis removal by USA, ShiprocketX has revised their pricing of “SRX   Premium” US service upwards by INR 25 across all the weight slabs.

 Kindly note that this change will be effective on EGS from 18th October.

 

We appreciate your understanding and continued partnership.

 

Thanks & Regards

ebay Global Shipping Team

 

Update:FedEx, Shiprocket X & DHL DDP services now live on eBay Global Shipping Posted Copy link

Dear Seller, 

We are pleased to inform you that FedEx, Shiprocket X, and DHL services are now fully operational on eBay 

Global Shipping (EGS) under the Delivery Duty Paid (DDP) mode for shipments to the United States of America 

(USA). When booking shipments under DDP on EGS, you will now see a  breakdown of the charges  that includes: 

  ● Freight charges 

  ● Tentative duties 

  ● DDP handling fees (if applicable) 

The total booking cost will be collected by eBay : 

  ● For postpaid sellers, The amount will be deducted during the billing cycle and respective details will reflect in your EGS shipping statement. 

  ● For prepaid sellers, the amount will be deducted from your Value Limit Balance. 

Please note: 

  ● DDU services to the USA are currently unavailable across all carriers

  ● DDU services to other countries remain unchanged. 

For any questions or clarification, please contact your Account Manager or the eBay Global Shipping team. 

Thank you for your continued partnership. 

 

Best regards,  

eBay Shipping Team  

 

Billing upload 15th Sep 2025 Posted Copy link

Dear Seller,

 

Greetings from ebay Global Shipping Team!

 

Please be informed that the invoice pertaining to shipping fees of 15th Sep 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 29th Sept 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

 

Regards,

eBay Global Shipping Team

Introduction of Demand Surcharges by DHL effective October 1st, 2025 Posted Copy link

 

Dear Seller, 

This is to inform you that DHL is introducing a Demand Surcharge effective 1st October. This is 

going to impact all the DHL shipments destined from India to across the world.  

Post introduction it is observed that the EGS DHL rates are going to be increased by ~28% to US 

and to UK/EU by ~27%. Kindly find the region wise details below 

DHL

 

The Demand Surcharge will apply per shipment in INR per kg according to the origin and destination. 

In case of any further queries, kindly contact eBay Global Shipping Team. 

 

Thanks & Regards 

ebay Global Shipping Team  

Temporary suspension of Shiprocket X premium pro services on EGS Posted Copy link

Dear Sellers,

 

Please be informed that Shiprocket X has temporarily suspended its Premium Pro services to US. However, kindly note that we are working with the logistics partner to make the services live again.

 

Regret the inconvenience and appreciate your understanding. Thanks for using eBay Global Shipping.

 

Thanks & Regards

eBay Global Shipping team

Activation of DHL Express DDP services to USA Posted Copy link

Dear Seller,

 

We are pleased to inform you that, along with FedEx, and Shiprocket X, DHL services are resumed again on eBay Global Shipping (“EGS”) under DDP mode. Kindly note that in case of DHL, while we are displaying tentative duty amount and duty enablement fees during the shipment booking process, the actual charges incurred at the destination will be billed to you directly as part of EGS billing process.

 

We are also working closely with other carriers – Aramex & UPS to activate similar services on priority basis.

 

Kindly reach out to your respective Account Managers or eBay Global shipping team in case of further queries.

 

Thanks & Regards

eBay Global Shipping team

Activation of Shiprocket X DDP services to USA Posted Copy link

Dear Seller,

 

We are pleased to inform you that, along with FedEx, the Shiprocket X services – Premium & Premium Pro are resumed again on eBay Global Shipping (“EGS”) under DDP mode. Kindly note that in case of SRX, while we are displaying tentative duty amount during the shipment booking process, the actual duty charges incurred at the destination will be billed to you directly as part of EGS billing process.

 

We are also working closely with other carriers – DHL, Aramex & UPS to activate similar services on urgent basis.

 

Kindly reach out to your respective Account Managers or eBay Global shipping team in case of further queries.

 

Thanks & Regards

eBay Global Shipping team

Billing upload 15th Aug 2025 Posted Copy link

Dear Seller,

 

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th Aug 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 1st Sept 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Center within 15 days of receiving the invoice.

 

 

Regards,

eBay Global Shipping Team

DDP enablement to USA in light of Duty-De-Minimis changes Posted Copy link

Dear Seller,

 

On the eBay Global Shipping (“EGS”) platform, please note that DDU services to the US will not be available for any carrier. We are working urgently to activate DDP services to the US across all carriers. At this point, FedEx Express DDP services to the US will be available on EGS.

 

Kindly note that in case of FedEx, while we are displaying tentative duty amount during the shipment booking process, the actual duty charges incurred at the destination will be billed to you directly as part of EGS billing process.

 

Kindly reach out to your respective Account Managers or eBay Global shipping team in case of further queries.

 

Thanks & Regards

eBay Global Shipping team

 

Delivered Duty Paid (DDP) Incoterm Update Posted Copy link

Dear Seller,

Kindly note that all the shipments booked via eBay Global Shipping platform to the USA might be incurring duty charges as per recent tariff policy changes and duty de minimis removal by USA. Hence, applicable duties will be billed back to you based on actual charges incurred.

 

Thanks for choosing eBay Global Shipping.

Holiday on 27th Aug25 . Posted Copy link

Dear Seller,

Please note we are on leave on 27th August on the account of Ganesh Chaturthi . Please expect a delay in revert.

Wish you Happy Ganesh Chaturthi

 

Thanks for choosing eBay Global Shipping.

Temporary pause of LEXSHIP services to USA Posted Copy link

Dear Seller, 

We would like to inform you that, effective August 21st, LEXSHIP will be temporarily pausing its 

services to the USA. This applies to both Ship+ and Ship Direct services. 

We sincerely regret any inconvenience this may cause and kindly request you to switch to other carriers 

available on the platform in the meantime. 

For any further queries, please feel free to contact the eBay Global Shipping Team. 

 

Thank you for your understanding and continued support. 

 

Regards 

ebay Global Shipping Team  

Billing upload 15th July 2025 Posted Copy link

Dear Seller,

 

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th July 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 31st July 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

Regards,

eBay Global Shipping Team

Update on “Export Declaration” (Additional Handling Charges) Surcharge by DHL Posted Copy link

Dear Seller, 

 

We are pleased to inform you that, effective July 17th, the promotional limit for “Export 

Declaration” charges of DHL are increased from existing INR 25,000 to INR 1,00,000. This discount will 

enable EGS users to reduce their costs pertaining to the mentioned shipment values by approximately 

INR 600.  

 

Kindly note that the related change is made live on EGS and will be reflecting in freight 

estimations that are visible during shipment booking flow. 

 

In case of any further queries, kindly contact eBay Global Shipping Team. 

 

Thanks & Regards 

ebay Global Shipping Team  

Billing upload & Notification 30th June 2025 Posted Copy link

Dear Seller,

 

Greetings from ebay Global Shipping Team!

 

Please be informed that the invoice pertaining to shipping fees of 30th June 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 11th July 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

Regards,

eBay Global Shipping Team

Billing upload & Notification 15th June 2025 Posted Copy link

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th June 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 17th June 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

Regards,

eBay Global Shipping Team

UPS services are temporarily paused due to a technical issue Posted Copy link

Dear Sellers,

This is to keep you informed, due to a technical issue UPS services are temporarily paused. While we try to expedite the closure of it, to ensure that you don't miss handling time, we recommend you to book your orders via alternate carriers on EGS.

To mitigate any issues in switching between carriers, please note that we have highlighted our other Express carrier partners to expedite their onboarding process. In case if you experience more than 3 working days delay in account opening kindly create an “Account opening” dispute.

Regret the inconvenience caused.

 

Regards
ebay global shipping team

Billing upload & Notification 31st May 2025 Posted Copy link

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 31st May 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 2nd June 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

Regards,

eBay Global Shipping Team